FAQ

(1)"When can I expect to receive my order?"

The delivery time of your order depends on your location. Typically, orders are delivered within 5-14 days of shipment. If there are any delivery issues, we will contact you via email or phone.

(2)"How do I track my order?"

Once your order is shipped, you will receive a tracking number via email. You can then use this number to track your order status on https://www.17track.net/en.

(3)"What should I do if I haven't received a shipping confirmation email?"

If you haven't received a shipping confirmation email, please send an email to service@ulovex.com.

(4)"What is my tracking number?"

After your order is shipped, you will receive a shipping confirmation email that includes your tracking number.

(5)"How do I return or get a refund for my order?"

To learn more about our return or refund policy, please read our Return Policy first.

(6)"Will the packaging be discreet?"

Yes, we understand the importance of your privacy. All packages will be delivered in discreet packaging without any indication of the actual product, advertisement, or bran