Privacy Policy

At ULOVEX™, we understand the importance of safeguarding your personal information while using our website. Protecting your privacy is our top priority and we take the responsibility of handling your data very seriously. The following terms and conditions outline our policies regarding the use of your personal information.

To ensure transparency and accuracy, we regularly update these terms and conditions and advise you to review them periodically.

PERSONAL DATA

When you join ULOVEX™, we may request some personal information from you such as your name, address, date of birth, and email address. We collect this information to fulfill our commitments and provide you with the benefits and services that come with ULOVEX™ membership. By providing your personal information and submitting it to us, you are giving us your consent to use your information for the stated purpose.

You have the right to request this information from ULOVEX™ at any time, and we will delete it upon your request. At ULOVEX™, we take the protection of your personal information very seriously and regularly update our terms and conditions to ensure that we are providing you with the highest level of security.

PURPOSES OF USE

We only collect data that is necessary to supply you with the products or services you have requested, or with your consent. The information we collect from you may be used in the following ways:

  1. Personalization: We use your information to provide a personalized experience and better respond to your individual needs.

  2. Website improvement: We continuously strive to improve our website offerings based on the feedback we receive from you.

  3. Customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

  4. Transaction processing: Your information will not be sold, exchanged, transferred or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested by the customer.

  5. Email communication: The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.

Please note that if you wish to unsubscribe from future emails, detailed unsubscribe instructions can be found at the bottom of each email.

DISCLOSURE

At ULOVEX™, we understand the importance of protecting your personal information. We only use your information for ULOVEX™ administration purposes and to perform market analysis, such as purchasing behavior. We will not disclose your personal information, including your email address, to any third party. Furthermore, we do not provide other companies with access to your registered information.

CHOICE AND OPT-OUT

If you wish to stop receiving promotional emails from ULOVEX™, you have two options: you can either click the "UNSUBSCRIBE" button in the email or contact our customer service. We will promptly remove you from our mailing list, and you will no longer receive promotional emails from us. Please note that you may still receive transactional emails related to your account and purchases even if you unsubscribe from promotional emails.

COOKIE POLICYT

ULOVEX™ uses cookies, which are small packets of data, to enhance the online shopping experience for all customers. Cookies help ULOVEX™ analyze customers' browsing and buying behavior, and are a standard practice used by most online businesses. By browsing the ULOVEX™ website, customers agree to the placement of cookies on their computer. However, customers have the option to disable cookies in their browser if they wish to do so.

SHIPMENT, CUSTOMS, DUTIES AND TAXES

All items that are purchased from ULOVEX™ are subject to a shipment contract, meaning that the buyer assumes the risk of loss and title for such items once they have been delivered to the carrier. The use of the ULOVEX™ website is intended only for people and entities who are legally able to form binding agreements and who wish to purchase items for personal use or as gifts.

ULOVEX™ offers worldwide shipping, and the recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country. The purchased goods may be subject to import taxes, customs duties, and fees that are levied by the destination country or state, and the recipient may be subject to such charges.

ULOVEX™ has no control over these charges and cannot predict what they may be. Additional charges for customs clearance must be borne by the recipient specified on the delivery address, and it is their responsibility to contact their local customs office for more information. Customs clearance procedures may cause delays beyond ULOVEX™'s original delivery estimates.

DISCLAIMER AND LIMITATION OF LIABILITY

ULOVEX™ aims to ensure the accuracy of product information, including colors, design, and style on its website to reflect those of the actual product.

However, ULOVEX™ does not guarantee that product descriptions, pictures, or any other content on the website are accurate, complete, reliable, current, or error-free. Variations may occur due to technical, typographical, digital, or photographic reasons.

The actual colors and appearance of products may also vary depending on your computer monitor and technical factors.

If a product purchased from ULOVEX™ is not as described, the only remedy available is to return it in unused condition. All ULOVEX™ products are guaranteed against defects for 30 days from the date of invoice. Except as expressly stated, ULOVEX™ disclaims all warranties, whether express or implied, with respect to products sold on its site.

You agree that the sole and maximum liability to ULOVEX™ arising from any product sold on the site is the price of the product ordered. In no event shall ULOVEX™, its directors, officers, employees, or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

MARKETING USE OF YOUR PERSONAL INFORMATION

When you sign up for ULOVEX™ newsletters, you agree to receive exclusive offers and promotions. However, your Personal Information is kept confidential, and we do not rent, sell, or share it with other people or non-affiliated companies for marketing purposes without your consent. You may unsubscribe from our emails at any time by clicking the unsubscribe link provided in the email.